Mapping hINDYA'S Textile Heritage 🧵
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Exchange & Return Policy

Exchange / Return for Domestic Orders

We aim to bring to you premium quality textiles from all across the nation. However, we'd be happy to exchange it / offer store credit in the cases mentioned below:

1. Wrong garment
2. Defected garment
3. Wrong size


You can email us on info@shophindya.com with the SUBJECT: “(order no) + EXCHANGE / RETURN” within 5 days of receiving your order.

- Incase of an exchange, we shall notify you via e-mail once we’ve received and inspected your order.


The said exchange will be processed for the received order and the shipping charges will be borne by the customer.

*Note: Items to be returned must be unused, unworn, unwashed and undamaged & Tags intact. Return items will only be accepted in their original packaging, including: hangers, polyester bags, hang tags on garments. Any items that have been damaged, soiled or altered will not be accepted and will be sent back to the customer with shipping charges.

- Incase of refund, a credit note will be issued against your order with a validity of 2 months.

*Note: Any order is eligible for a return/exchange request only once.

** Note: No returns, refunds or exchanges will be accepted for the following items:

  • Custom made products/Products personalised to your requirement
  • Sale items
  • On the products with which it is specifically mentioned that it is not eligible for return/exchange.

Exchange / Return for International Orders

No exchange / return is applicable on international orders. For any size related queries please feel free to contact us before you place an order. 

Any other questions or clarifications, please contact us at : info@shophindya.com

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